Integrating ITIL with Agile Methodologies
Posted by SCRUMstudy® on January 19, 2023
Categories: SBOK® Guide
Yes, ITIL best practices and Agile methodologies can definitely complement each other. Agile's quick and iterative approach to development aligns well with the need for structured frameworks and governance provided by ITIL. In an Agile setting, ITIL can prioritize improvements based on business stakeholders' needs, enhancing overall efficiency. The combined approach leads to higher quality throughout the development infrastructure.
Some of the similarities between ITIL and Agile are as under:
1. CAB Gathering can be used to highlight the Backlog
CAB can make use of Agile method in terms of handling Request for Change (RFC). Change Advisory Board can have frequent Scrums for highlighting and prioritizing change requests. Then the less exigent ones and non-repetitive change requests can be placed in the product backlog. An estimated time period or a deadline can be fixed by the various teams as to what portion pertaining to the backlog can be successfully accomplished in a relatively lesser time.
2. RFC’s can be documented using Story Points/User Stories
The various change requests can be scrutinized to make sure they are appropriately fragmented down in the identical manner of featuring requests linked with User Stories with Story Points allocated while breaking things down by developers of Agile software.
3. Scrum Master and Change Manager become synonymous
The Change Manager can perform as the Scrum Manager managing swift day-to-day intense meetings to discourse about development on the present Sprints or Requests for Change. The Scrum Master’s principle would then be to Plan less; do less; test less which can form a tight response loop.
4. Agility would be augmented through Continuous Improvement
The speed of successful changes and better transparency regarding the kind of logjams can be adjudged through focus on well-determined sets of changes or Sprints and through decrease in the volume of work in development at a specified time. A burn down chart can be used during every Sprint evaluation which can enable the possibility of measuring the relevant velocity.
5. Full Compatibility in terms of automated testing
Automation serves as a shared domain between ITIL and Agile methodologies, particularly in the realms of testing and deployment. Agile focuses on swift adaptations, whereas ITIL provides strategies for managing such changes effectively.